Every figure deserves a perfect fit, which is why we offer a customization service that allows you to customize your orders to your personal measurements and preferences. After receiving a request with detailed measurements and a description of the desired changes, our team assesses the scope of possible modifications and prepares a quote, which is sent as an additional fee to your order.
The service is only provided after approval and payment has been received. Due to the nature of the work, any order subject to corrections becomes non-refundable once processing begins.
We care about precision of workmanship and comfort of wearing, so the possibility of adjustments is an expression of our approach to quality, in which every detail and individual needs are important.
FAQ
Can I request revisions before placing my order?
Yes, please contact us by email in advance to confirm the possibility of making changes and prepare an individual quote.
How do I submit measurements?
You can enter your measurements in the order notes or email them directly to us. Please provide the dimensions in centimeters and indicate which model they apply to.
How much do corrections cost?
Each request is priced individually, depending on the scope of changes and the model. The additional fee is sent via email and processed as a separate payment.
Can I return the product after corrections?
No. Any order subject to changes becomes non-refundable once the service begins.
Do corrections extend the turnaround time?
Yes. The implementation time may be extended depending on the complexity of the changes. We will inform you of the expected date before work begins.
